We are hiring:

Cloud Storage Support Engineer Level 2

REF. NO:
TPX-SUP1

ТHE ROLE:

Your team will be working on a permanent long-term project for a Data Storage Solutions client. The team will support and develop two main products: a Linux-based virtual storage appliance and a data pipeline solution that offers organizations the capability to consume any data from any location and transfer the data between the edge and the cloud.

YOUR CONTRIBUTION TO SOMETHING BIG:

  • Support CompanyProduct Catalog of SoftNASand Fuusion
  • Experience with Cloud Platforms (AWS, Azure, VMWare)
  • Well written and capable of creating blogs and technical documentation working with the  Technical Writing team
  • Customer Service Background required
  • Be an escalation point for Support Team, working with the support team and directly with the customers, act as the bridge between the Software Engineering department and Support Team, provide analysis and possible work-arounds to Support team and Customers while engaging with engineering to do additional analysis and effect software patches and software defect fix

OUR IDEAL TEAMMATE HAS/IS:

  • Support CompanyProduct Catalog of SoftNASand Fuusion
  • Experience with Cloud Platforms (AWS, Azure, VMWare)
  • Well written and capable of creating blogs and technical documentation working with the  Technical Writing team
  • Customer Service Background required
  • Be an escalation point for Support Team, working with the support team and directly with the customers, act as the bridge between the Software Engineering department and Support Team, provide analysis and possible work-arounds to Support team and Customers while engaging with engineering to do additional analysis and effect software patches and software defect fix

BROWNIE POINTS:

  • CI/CD
    • DevOps, Git, Ansible, Puppet, CFT, YAML, Azure Resource Template
  • Experience with Docker, Kubernetes, IAM, EC2, VPC, S3, ELB, Ceph
  • Familiarity with МySQL, MariaDB, SQL server, S3
  • ELK, Elasticsearch, Datadog, Logstash and Kibana
  • Windows Administration is a plus (AD, GPOs)

Questers Perks

    • Innovative & Agile Teams

      Innovative & Agile Teams

    • Challenging Projects & Leading-edge Technologies

      Challenging Projects & Leading-edge Technologies

    • Friendly & Supportive Atmosphere

      Friendly & Supportive Atmosphere

    • Socially Responsible Company

      Socially Responsible Company

    • 25 Days Paid Leave

      25 Days Paid Leave

    • Supplemental Health & Dental Care

      Supplemental Health & Dental Care

    • Competitive Remuneration Package

      Competitive Remuneration Package

    • Exceptional Social Package & Special Discounts

      Exceptional Social Package & Special Discounts

    • Tech & Soft Skills Training

      Tech & Soft Skills Training

    • Team Bonding Events

      Team Bonding Events

    • Fruity Afternoons

      Fruity Afternoons

    • Beer Thursdays

      Beer Thursdays

    • Excellent Office Location & Facilities

      Excellent Office Location & Facilities

    • A Wonderful Mountain-view Terrace

      A Wonderful Mountain-view Terrace

    • Free Bike Parking & Showers

      Free Bike Parking & Showers

    • Relaxing & Gaming Areas

      Relaxing & Gaming Areas

 

Equal Opportunity Employer

Here at Questers, we hire great people. No matter how you identify and where you’re from, you can belong here. What’s most important to us is having an inspiring, dynamic team who live our values of collaboration and excellence every day. And we're completely committed to fostering an open, supportive and inclusive culture where everyone can focus on just being themselves while also reaching their full potential.