YOUR CONTRIBUTION TO SOMETHING BIG:

• You will be the technical relationship with our customers during their onboarding and integration process
• You will serve as a product expert around product questions, technical integrations and general industry knowledge with  customers
• You will gain and use in-depth product knowledge to provide technical expertise to customers
• You will partner closely with the customer during the onboarding process, explaining technical concepts and help ensure the customer is set up for success
• You will interact with the technical team of the customer in order to clarify details for the integration and support them in their efforts
• You will provide initial technical support for existing integrations
• You will communicate internally with our engineering team to define and find solutions to customer requirements and issues

OUR IDEAL TEAMMATE HAS/IS:

• Some software engineering experience or at least software engineering education
• Experience in a client-facing role / B2B support / pre-sales / communication with customers
• General experience of using web applications and familiar with how they are delivered
• Broad understanding of web & mobile technologies
• Strong communication skills
• Solid organizational skills
• Fluent English
• Experience in consulting, product, or client-facing roles at a SaaS organization
• Previous experience in a software engineering role or similar hands-on technical role
• Familiarity with web authentication technologies

THE COMPANY OFFERS:

• 25 Days Paid Leave
• Supplemental Health & Dental Care
• Competitive Remuneration Package
• Exceptional Social Package & Special Discounts
• Innovative & Agile Teams
• Challenging Projects & Leading-edge Technologies
• Socially Responsible Company
• Tech & Soft Skills Training
• Team Bonding Events
• Fruity Afternoons & Beer Thursdays
• Excellent Office Location & Facilities & a wonderful terrace Relaxing & Gaming Areas
• Free Bike Parking & Showers