We are hiring:

Operations Specialist - Innovation (Zoovu)

REF. NO:
QUE-OSI

THE ROLE:

We are looking for a highly organized, analytical, creative and business-oriented professional to support our Innovation team with the position of eTail (Ecommerce Channel) Operations Specialist. The position will work to ensure efficient and smooth execution of our new web-based digital platform from “Zoovu” (guided selling configurator) that many teams within the company depend on (Amazon global team, Product development team, Regional teams) and will require close work with them and third party agencies. The responsibilities of this position may change over time and the role requires a high level of flexibility and adaptability - switching between different phases of work - meticulous attention to detail and adherence to complex processes, creative analysis, thorough research and insight generation or productive communication with various stakeholders and agencies.

YOUR CONTRIBUTION TO SOMETHING BIG:

  • Develop and Maintain web-based digital platform from “Zoovu”
  • Map the product information to create product database into Zoovu platform
  • Coordinates communication with stakeholders: Marketing, Sales, Design team, Zoovu agency
  • Create the configurators into Zoovu system
  • Brief agency for best in class consumer experience (design and consumer journey)
  • Supports process implementation and tracking of workflows
  • Analyze configurators, define KPIS and do recommendations for optimization
  • Coordinate extension to more geographies (localization) and different retailers (customization) with local teams and manage tool customization
  • Train users and be the first point of contact worldwide for dealing with the platform
  • Manage update and maintenance of the tool with integration of new products and strategies
  • Coordinate and collaborate internally and externally
  • Work closely with the Innovation team  and stakeholders: Marketing, Sales, Design team
  • Work directly with agencies for implementation and maintenance

OUR IDEAL TEAMMATE HAS/IS:

  • Degree in Business Administration or a related field
  • Experience in digital communication, online marketing, product configuration, web-based applications, marketing automation
  • Business mindset, data skills and the ability to turn numbers into actionable insights
  • Have the ability, tenacity, and patience to follow detailed procedures
  • Innovative, analytical and logical approach to problem solving and research
  • Superior organizational & self management skills, with an aptitude for efficiency and prioritization
  • Creative aptitude - have an eye for esthetics and adherence to visual standards and representing data visually
  • Attention to detail that translates into a constant mindset for optimization
  • Excellent interpersonal, communication and presentation skills, team player,  enjoy working with different people, bring in new ideas and strong in implementation.
  • Good  proficiency in Excel / Google sheets;  Good proficiency in PowerPoint, Google Workspace
  • VBA, Design Software (Adobe Creative Suite), front end coding would be considered an advantage

THE COMPANY OFFERS:

  • 25 Days Paid Leave
  • Supplemental Health & Dental Care
  • Competitive Remuneration Package
  • Exceptional Social Package & Special Discounts
  • Innovative & Agile Teams
  • Challenging Projects & Leading-edge Technologies
  • Friendly & Supportive Atmosphere
  • Socially Responsible Company
  • Excellent Office Location & Facilities & a wonderful terrace

Questers Perks

    • Innovative & Agile Teams

      Innovative & Agile Teams

    • Challenging Projects & Leading-edge Technologies

      Challenging Projects & Leading-edge Technologies

    • Friendly & Supportive Atmosphere

      Friendly & Supportive Atmosphere

    • Socially Responsible Company

      Socially Responsible Company

    • 25 Days Paid Leave

      25 Days Paid Leave

    • Supplemental Health & Dental Care

      Supplemental Health & Dental Care

    • Competitive Remuneration Package

      Competitive Remuneration Package

    • Exceptional Social Package & Special Discounts

      Exceptional Social Package & Special Discounts

    • Tech & Soft Skills Training

      Tech & Soft Skills Training

    • Team Bonding Events

      Team Bonding Events

    • Fruity Afternoons

      Fruity Afternoons

    • Beer Thursdays

      Beer Thursdays

    • Excellent Office Location & Facilities

      Excellent Office Location & Facilities

    • A Wonderful Mountain-view Terrace

      A Wonderful Mountain-view Terrace

    • Free Bike Parking & Showers

      Free Bike Parking & Showers

    • Relaxing & Gaming Areas

      Relaxing & Gaming Areas

 

Equal Opportunity Employer

Here at Questers, we hire great people. No matter how you identify and where you’re from, you can belong here. What’s most important to us is having an inspiring, dynamic team who live our values of collaboration and excellence every day. And we're completely committed to fostering an open, supportive and inclusive culture where everyone can focus on just being themselves while also reaching their full potential.