Open Position -

Senior Technical Consultant

REF. NO:
ZEPH-TC

THE ROLE:

  • The Senior Technical Consultant will be responsible for engaging with strategic clients to accelerate their deployment of Zephr increasing their time to value
  • High-quality services will be delivered via a series of structured service packages, which the Senior Technical Consultant will lead, working directly with the client and their teams, in a series of short, controlled engagements
  • The ideal candidate will be a highly experienced consultant with a track record of success in leading the service delivery for SaaS led solutions to blue-chip clients
  • A technology specialist who can combine those skills with sound business understanding, to engage and train business and technical teams, work with them to design and plan a best practice deployment, and then lead them through the process offering specialist consultancy through to a successful launch

CORE REQUIREMENTS:

  • Strong independent resource capable of owning and delivering change
  • Leadership and mentoring capacity to support and develop technical resources around them (Zephr and Client)
  • Outstanding communication skills - listening, understanding and explaining, facilitating design workshops, training technical resources, managing projects and translating technical concepts from Zephr, clients, and third-parties, to business stakeholders
  • Commitment to quality methodology and detail in every interaction - meetings and documentation - to deliver high-quality services and continually improve the product (services and software)
  • Understand client business models, objectives and change plans, and how software solutions will positively deliver that change
  • Capacity to influence key design decisions to deliver the best outcome in order to achieve the clients objectives
  • Strong technical understanding from high-level architecture and integration to detailed web application components and SaaS fundamentals
  • Ability to analyse client requirements / challenges, identify important and unimportant aspects, and establish optimum designs using the Zephr platform and related technologies
  • Translation of designs in to high-level project plans, working with client PM’s to deliver change
  • Worked with high-performance SaaS technology stacks, dealing with billions of pages per month - Java / SQL backend, JavaScript front-end

REQUIRED SKILLS/EXPERIENCE:

  • 10 years plus consultancy experience working with blue-chip enterprise clients
  • Ideally working within a SaaS software vendor or a large consulting organisation, delivering packaged services modules designed to accelerate client deployment
  • Strong technical background demonstrating core knowledge and skills (related to CMS, CDN, REST API, CDP, JS, HTML, JSON, React, GraphQL, Webhook) and ability to engage in detail with technical resources where required
  • Media industry expertise (subscription models / martech), knowledge of associated business models and technologies