Throughout November and December two groups of team members involved in the recruitment process underwent ESSENTIALS IN RECRUITMENT & SELECTION training. All of the attendants showed great interest, enthusiasm and active participation. The aim of this course was to provide the participants with the skills, knowledge and confidence required to recruit and select the right team members for the job. Topics covered in the sessions of this soft skills training included the stages of the recruitment process; effective recruitment and selection methods; structuring, preparing for, conducting and closing interviews; using effective questions and linguistic analysis; active listening & note taking; making the selection decision; feedback. Participants acquired a deeper level of understanding of the process and got some very useful insight into the ‘art’ of recruiting.