We are hiring:

Retail Operations Specialist



We are looking for a talented and passionate Retail Operations Specialist for the team of a leading international consumer electronics company. The Retail Operations Specialist for Emerging Markets will be responsible for daily operational support of the Retail channel in Go-To-Market (GTM) organization in the Emerging Markets (EM) Region. The person will be responsible for daily support of Retail excellence tools, analysis of commercial parameters (Sell-out, DCS, Inventory, etc.) and provide visibility of key metrics at Cluster, Country, TOP account level to strive for regional objectives achievement.


  • Retail Operation Visibility - provide Countries with regular key metrics visibility thru reports and Dashboards (Display share, attachment coverage, strategic program execution)
  • Retail Loyalty Program - support content and analytical part for loyalty program application (Yoobic Loyalty App) in EM region.
  • Retail Excellence - daily support regions in work with Field Force/Merchandising software (analysis, database update, check-list creation, onboarding new countries, reports format etc)
  • Field Force Efficiency - provide regular follow up on merchandisers activities in the fields, KPI results, and benchmark on best operational models
  • Business Analysis - provide on request business analyses to Retail team (Sell-in/out dynamic, NPI dynamic) coordinate integration of multiple database into the Dashboards (sell-out targets, actuals, shelf share dynamic, POSM efficiency)
  • Communication - be a partner for Countries and provide instrumental support on regional retail excellence tools


  • Previous relevant work experience in Retail management (field force, CRM)
  • Excellent Google Sheets/Excel skills
  • Excellent time management & ability to manage multiple projects
  • Attention to detail and strong operational discipline
  • Great collaboration skills, pro-activity, and ownership
  • Fluent English
  • Strong Advantage: Familiarity with database management/integration and Tableau
  • Be passionate to change status-quo to improve the channel operation level
  • Interested in Marketing, Retail, and Business management
  • Degree in Finance or Business Administration is an advantage
  • Strong Advantage: Familiarity with Google scripting will be considered a strong advantage

Questers Perks

    • Innovative & Agile Teams

      Innovative & Agile Teams

    • Challenging Projects & Leading-edge Technologies

      Challenging Projects & Leading-edge Technologies

    • Friendly & Supportive Atmosphere

      Friendly & Supportive Atmosphere

    • Socially Responsible Company

      Socially Responsible Company

    • 25 Days Paid Leave

      25 Days Paid Leave

    • Supplemental Health & Dental Care

      Supplemental Health & Dental Care

    • Competitive Remuneration Package

      Competitive Remuneration Package

    • Exceptional Social Package & Special Discounts

      Exceptional Social Package & Special Discounts

    • Tech & Soft Skills Training

      Tech & Soft Skills Training

    • Team Bonding Events

      Team Bonding Events

    • Fruity Afternoons

      Fruity Afternoons

    • Beer Thursdays

      Beer Thursdays

    • Excellent Office Location & Facilities

      Excellent Office Location & Facilities

    • A Wonderful Mountain-view Terrace

      A Wonderful Mountain-view Terrace

    • Free Bike Parking & Showers

      Free Bike Parking & Showers

    • Relaxing & Gaming Areas

      Relaxing & Gaming Areas


Equal Opportunity Employer

Here at Questers, we hire great people. No matter how you identify and where you’re from, you can belong here. What’s most important to us is having an inspiring, dynamic team who live our values of collaboration and excellence every day. And we're completely committed to fostering an open, supportive and inclusive culture where everyone can focus on just being themselves while also reaching their full potential.