Open Position -

Senior Level 1-2 Support Engineer

REF. NO:
TPX-SUP1

ТHE ROLE:

Your team will be working on a permanent long-term project for a Data Storage Solutions client. The team will support and develop two main products: a Linux-based virtual storage appliance and a data pipeline solution that offers organizations the capability to consume any data from any location and transfer the data between the edge and the cloud.

YOUR CONTRIBUTION TO SOMETHING BIG:

  • Support Company Product Catalog of SoftNAS and Fuusion
  • Experience with Cloud Platforms (AWS, Azure, VMWare)
  • Well written and capable of creating blogs and technical documentation working with the  Technical Writing team
  • Customer Service Background required
  • Be an escalation point for Support Team, working with the support team and directly with the customers, act as the bridge between the Software Engineering department and Support Team, provide analysis and possible work-arounds to Support team and Customers while engaging with engineering to do additional analysis and effect software patches and software defect fix

OUR IDEAL TEAMMATE HAS/IS:

  • Familiarity with Enterprise Storage Deployments – NFS; CIFS; Iscsi; Activе Directory
  • CFT and Azure ARM Templates
  • Terrаform
  • Linux Systems Administration (RedHat/CentOS, Ubuntu)
  • Windows Administration is a plus (AD, GPOs)
  • CI/CD
    • DevOps, Git, Ansible, Puppet, CFT, YAML, Azure Resource Template
  • High Performance Data Storage (HPC)
  • HA Systems
  • Cloud - AWS, Azure, VMWare
  • Performance tuning optimization
  • Experience with Docker, Kubernetes, IAM, EC2, VPC, S3, ELB, Ceph
  • Familiarity with МySQL, MariaDB, SQL server, S3
  • Shell scripting, Python, Perl, PowerShell, Bash
  • ELK, Elasticsearch, Datadog, Logstash and Kibana

OUR OFFER:

  • 25 Days Paid Leave
  • Supplemental Health & Dental Care
  • Competitive Remuneration Package
  • Exceptional Social Package & Special Discounts
  • Innovative & Agile Teams
  • Challenging Projects & Leading-edge Technologies
  • Socially Responsible Company
  • Tech & Soft Skills Training
  • Team Bonding Events
  • Fruity Afternoons & Beer Thursdays
  • Excellent Office Location & Facilities
  • A wonderful terrace with a mountain view
  • Relaxing & Gaming Areas
  • Free Biking Parking & Showers